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Special Edition Using® Microsoft® Office Outlook® 2003 by Robert Cordingley, Charlie Russel

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Working with Business Contact Manager

Business Contact Manager enables you to manage business contacts, accounts, and opportunities.

  • Business contacts hold information about the people you work with at the companies.

  • Accounts are used to hold information about the companies you work with.

  • Opportunities hold information about potential sales and enable you to prioritize sales information, create progress reports, and forecast your sales.

A detailed history is created for all interaction you have with these various items. This section provides a detailed introduction to each of the main components of Business Contact Manager and shows you how you can make these components work for your business.

Setting Up Business Contacts

The first component of ...

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