Troubleshooting
What to Do If Your Email Recipients Receive Unexplained Attachments
You may have sent formatted RTF files to recipients whose email readers cannot handle them. Use plain text in your messages instead.
What to Do If Your Email Recipients Cannot See Fonts, Colors, Tables, and Other Message Formatting
Again, your recipients may be using email readers that can handle only text files. Send your messages as text, and if you need to send formatted information, send that information as a file attachment.
What to Do If Your Recipients Receive Unreadable Email Attachments Called WINMAIL.DAT
This occurs when you send messages using Rich Text Format (RTF) to people whose email programs cannot read RTF email messages. In Outlook, choose
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