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Special Edition Using® Crystal Reports® 10 by Roger Sanborn, Steve Lucas, Kathryn Hunt, Joe Estes, Michael Voloshko, James Edkins, Bob Coates, Naisan Geula, Ryan Marples, Neil FitzGerald

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Identifying Business Pain

Necessity is the mother of invention. Most organizations implement new policies, systems, processes, and applications for good reasons: to improve efficiency; save money, time, and effort; and to improve work environments, for example.

Companies have their own processes for discovering business pain. Regardless of how it's discovered, business pain drives the success of the project. In the case of enterprise reporting, existing user interface and application restrictions or data source connectivity requirements and limitations help define the business pain. Crystal Enterprise can be customized to suit most Web delivery GUI requirements and connect to virtually any data source—hence, the reason Crystal Enterprise and ...

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