CHAPTER 6

SPEEDING UP YOUR DAY

Accelerating Brief Interactions

Life for a manager inside an organization has an unrelenting pace, with very few occasions when there is uninterrupted time. As a result, relationship building and development opportunities may fall by the wayside or become superficial due to the enormity of managerial time constraints. In 1973, Henry Mintzberg authored a book called The Nature of Managerial Work. In it, he noted that managerial activity was characterized by its enormous variety, that it consisted of a series of relatively brief interactions, and that it was incredibly fragmented. He observed that phone calls averaged less ...

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