Spotlight on Cloud: Reducing the Impact of Service Outages with Generic Mitigations with Jennifer Mace

While a mitigation is any action you might take to reduce the impact of a breakage—such as SSHing into an instance and clearing the cache or switching off machines to close down a vulnerability—generic mitigations are actions that first responders can take even before the root cause is fully understood. As such, they’re useful for addressing a wide variety of outages. Every service should employ at least one or two generic mitigations to minimize outage impacts. In this Spotlight on Cloud, Jennifer Mace, site reliability engineer at Google, shows you how to distinguish between specific and generic mitigations and how to identify what generic mitigations your service might need.

Recorded on September 25, 2019. See the original event page for resources for further learning or watch recordings of other past events.

O’Reilly Spotlight explores emerging business and technology topics and ideas through a series of one-hour interactive events. In live conversations, participants share their questions and ideas while hearing the experts’ unique perspectives, insights, fears, and predictions for the future.

In every edition of Spotlight on Cloud, you’ll learn about the complex, ever-evolving world of the cloud. You’ll discover how successful companies have adopted and embraced this massive network of shared information and how you can follow their lead to transform your organization and prepare for the Next Economy.