Chapter 5Step Five: Creating a Workable Plan

The first three steps of Stacking the Deck focused on concepts that combine substance and emotion: establishing the need for change, building and focusing the leadership team, moving people to buy into a dynamic vision of the future, and inspiring them even when the going gets tough. All of these require an intellectual understanding of how processes and organizations are structured, the creativity to imagine a better future state, the emotional awareness to appreciate others' perspectives, and the ability to complement your talents and capabilities with those of others. Step Four introduced us to the practical action needed to identify and avoid barriers. As we enter Step Five, we get down to the ...

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