Chapter 7Step Seven: Defining Metrics, Developing Analytics, and Communicating Results
The Stacking the Deck process is all about strategies, techniques, and approaches we can use to make our breakthrough change initiative successful. We also need to consider and specifically define what we really mean when we say “success.” For while you are determining what success with respect to the initiative means for you, everyone around you will be doing the same thing—and possibly reaching different conclusions.
Knowing Your Key Results
To define success for your initiative you need to focus on measurable outcomes. Without that, you run the risk of not being absolutely clear about the goals; as a result, people may have vague or differing ideas. ...
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