Chapter 3. Collaboration

The Big Ideas

• To develop a sustainable competitive advantage, unleash the talent in your organization to deliver innovative ideas to the marketplace and to improve the throughput and productivity in your organizations.

• The answers are in your organization.

Picking Money Up Off the Floor

“Pollyanna, we’re at capacity! We have projects we can’t do because we can’t find the people.” A midlevel architecture firm couldn’t find enough architects to meet their customer needs. Too many buildings to design and not enough people to design them—money on the floor and the leaders of the company couldn’t pick it up. This was a real pain point for the partners.

“We have more than enough in our pipeline; we’ve got to increase ...

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