chapter 10

Keep following the roadmap

Congratulations! You have worked through five weeks of the masterclass (that’s 130 exercises). You have mastered the ability to connect easily and naturally using SPARK. Your listening will be getting you noticed as people realise you are not just on your own agenda. You will also be much more self-aware and aware of others, making it easier to understand and appreciate the people you work with (and live with).

Empathy will be conscious and natural and you have a whole toolkit to help you and your team collaborate more effectively now and in the future. Your ability to inspire and influence can help motivate and move people when you need it and you will now be sensitive to how important a healthy mindset ...

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