Appendix B. Designing for Accessibility

Accessibility, a subset of usability, refers to a website’s suitability for use by anyone, regardless of age or disability. Designing for accessibility is not only a nice thing to do, but a smart thing. An estimated 18.7 percent of the population of the United States has some form of disability, and as the Baby Boomer generation continues to age, that number will only increase. Nobody would intentionally alienate 18.7 percent of his or her potential audience, but that’s exactly what creators of non-accessible websites do. A certain level of accessibility might even be required by law if your organization is required to comply with the Americans with Disabilities Act (ADA).

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