Chapter 20
Help Me! Getting Help on Etsy
IN THIS CHAPTER
Searching for Help topics on your own
Contacting Etsy support
Studying the Seller Handbook
Checking the forum for answers to common problems
Yes, Etsy is super easy to use. But that doesn’t mean you won’t ever need a little help. Fortunately, Etsy maintains copious resources to help members find answers to all their burning questions (the ones about using Etsy, anyway). This chapter covers getting help on Etsy.
Search and Rescue: Finding Help on Etsy
If you’re on Etsy, you’re probably a DIY type. So, you’ll appreciate that Etsy makes it easy for you to find help all on your own, whenever you need it.
Etsy maintains its help info in one easy-to-access place: the Help Center. To open the Etsy Help Center, click the Help Center link in the footer area at the bottom of any Etsy Marketplace page. Alternatively, in Shop Manager, click the Community & Help link and choose Etsy Help.
When you open the Etsy Help Center (see Figure 20-1), you see a series of featured articles that pertain to shopping on Etsy. Below those, various ...
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