O'Reilly logo

Starting an Online Business All-in-One For Dummies, 5th Edition by Joel Elad, Shannon Belew

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 7

Fulfilling Expectations and Orders

IN THIS CHAPTER

check Planning the logistics of your operation

check Setting up an in-house fulfillment system

check Outsourcing your shipping area to someone else

check Learning the rules of shipping and handling

check Maintaining your information as you pack up and ship out

Setting up your online business can be full of excitement and milestones. The true payoff, though, is best realized when that first payment rolls in for something you sold. Seeing a paper check or an electronic deposit right in front of you helps cement the idea of what you’re doing and provides validation of the business you created. Even though you may feel satisfied when you see the money, don’t think you’re done.

After the order is completed and the payment has cleared, you still need to handle one area of the sale. Fulfillment, or filling the order, is simply the practice of delivering the product to the buyer after payment has been received. In a retail store, fulfillment is easy: You hand ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required