2
Aim for Good Enough
I vividly recall a distressing moment in one of the interviews. A successful senior manager—we will call him Oliver—had just said, emphatically, that reflection was very important to him, professionally and personally. He also said he urged the people working for him to reflect when they faced challenges. But when I asked Oliver how much time he spent on reflection, he said about five minutes a day—on a good day. There were also long stretches, he said, when he was running businesses with urgent problems and he barely reflected at all. Then Oliver leaned forward, stared at me, and said he was going through one of those periods right now. “At the moment,” he said, “I am in massive, massive stress.”
Oliver had been working ...
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