Chapter 17
Navigate uncertainty
As a leader you need to acknowledge the reality of constant uncertainty, prioritise experimentation and build resilience into your people and processes
If one of your key roles as a leader is to give your people the clarity and confidence that provides a licence to operate, an equal and opposite requirement is to deal with the climate of uncertainty that you will face. You’ll have to expect the unexpected and deal with situations for which no amount of organisation or planning can prepare you. That’s where developing an adaptive mindset, emphasising an action bias and fostering collaborative problem-solving will give you and your team a clear competitive advantage in uncertain times, enabling you to act quickly ...
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