The Need

February 11 My requirements seem simple enough. All winter I’ve been staring at two telephone poles and their wires winding up the center of my front yard. I finally call the power company to request that the power line to my house be put underground. They tell me that a field technician will have to make a site visit to determine feasibility and cost. I will have to call the field technician between 7 and 9 in the morning or 3 and 4 in the afternoon. The field technicians cannot call me; they have too many requests and are in the field.

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