Changing Basic Architecture

There are more fundamental questions than management practices that also require our attention. These address the structure of the organization, the role of managers, the role of staff groups, and the reward system. These are more difficult to change, partly because they are complex and touch every corner of the institution, and partly because they touch upon sacred ground. Everyone has a vested interest in how roles, rewards, and structure are changed or maintained. Because of their complexity and volatility, it helps to treat them as separate categories within the landscape of our workplace. The rest of this chapter addresses the questions of structure and bosses. The subjects of staff groups and rewards get chapters ...

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