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1The Wilderness Within Ancient Views of the Soul

The journey is difficult, immense, at times impossible, yet that will not deter some of us from attempting it.… I can at best report only from my own wilderness. The important thing is that each man possess such a wilderness and that he consider what marvels are to be observed there.

Loren Eiseley, The Immense Journey

Andy is in his mid-thirties. He graduated with an M.B.A. from a prestigious university and sees himself as particularly skilled in transition management. He describes himself as comfortable with ambiguity and positive in his outlook on managing change—confident that he can help others with the difficult task of organizational transition.

When a reengineering was announced in ...

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