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Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done by Linda Byars Swindling, JD

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Chapter 3

Prima Donnas

Pay Attention to Me

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image Pot stirrers
image Gossips
image Tourists
image Finger pointers
image Freeloaders
image Drama queens/kings

Spot a Prima Donna

Negotiating with Prima Donnas reminds you of approaching a curvy road where you must pay attention or risk crashing. Prima Donnas use complaints as a means to obtain visible recognition for themselves. They use an aggressive approach to satisfy their need to be admired and liked by many. Prima Donnas feel comfortable in the spotlight and often seek it to the exclusion of others. They are articulate and at ease in front of groups. Prima Donnas know how to build coalitions to promote their position, and they complain to “voice” or represent what they claim is the group’s position.

Are You Negotiating with a Prima Donna?

Prima Donnas complain to seek ...

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