CHAPTER 3

From Teaching to Facilitating Learning

When the same students sitting in a business school classroom participate in a training session at their corporation nowadays, there is evidence that they may be engaged in a very different way.

They may, for instance, be invited to identify their personal learning goals, and even in more traditional training settings they are invited to periodically assess how well the training is working for them, providing feedback, and in some cases voting with their feet by not showing up. The best development programs are tailored to the realities and defined needs of the individual, rather than being based on a generic list of desirable skills and behaviors. Needs assessments and surveys or organizational ...

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