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Stop Whining--and Start Winning by Frank Pacetta, Roger Gittines

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CHAPTER NINE

Ross, Me, and the Giant Sucking Sound

I was fortunate when I worked in the Cleveland district for Xerox. We had a lot of fun and great success turning a bad operation into a pretty good one. One spring, Lina, a district sales rep who was about to get married and transfer to Pittsburgh, got together for dinner with her best friend and their two fiancés. The conversation, as is so often the case, was about work. Lina told them about her whacko general manager and some of the things he did, like dress up in drag as Vanna White to play Wheel of Fortune or swapping the skirt for a god-awful plaid suit to look like Monty Hall of Let’s Make a Deal, all in the interest of getting his troops cranked up enough to overcome their god-awful ...

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