Authors' Acknowledgements

Much of what we include in this book has been known and written about for the last 50 years, with some parts going all the way back to Aristotle. We have tried to bring all that knowledge, insight and wisdom together into an actionable approach, but this would not have been possible without a lot of input, guidance and support from many people.

We would like to thank the people that directly helped with the creation of this book, those who have been involved in the evolution of the approach over the last 12 years, whether they knew it or not, and those who trod this path before us from whom we have been able to learn.

Thinking about writing a book and actually doing it are worlds apart. A very big thank you has to go to the team at John Wiley & Sons for making our vision a reality, and especially to our editor Sara Shlaer. Sally Tickner and David Stewart also deserve a mention for helping to build a book proposal that would land a publishing deal.

The look and feel of the book was as important to us as the content. We wanted it to be interesting and memorable, and without Mark as a co-author much of this would not have been possible. Mark specifically wants to acknowledge Farouk Seif, Faculty Emeritus at Antioch University Seattle, for fuelling an early addiction to infographics and the “wholistic” systems view of complex problem solving, and Erik Knutson, CEO of Design Laboratory, Inc, for the continued mentoring, the priceless meetings, and recognizing ...

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