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Straight Talk on Leadership: Solving Canada's Business Crisis by R. Douglas Williamson

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Understanding Human Frailty

While properly executing any decision is critically important, since it is ultimately where the rubber meets the road, the process used to make the decision in the first place is arguably just as important. It turns out that, amongst the many factors that go into decision making, there are two mysterious but incredibly powerful functions within the brain that are specifically designed to help us deal with complexity, ambiguity and uncertainty.

These two mental processes help us make decisions when we don't know what to decide, and they can either help or hinder.

  • Pattern recognition is our ability to “fill in the blanks” or find the “missing pieces.” This happens subconsciously because our mind knows we have seen ...

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