Chapter 6
Step 3—Human Capital Analytics
Issues Addressed in This Chapter
• Step 3 in Strategic Analytics: How to conduct diagnostics at the role, individual, and/or HR process levels
• Job design diagnostics: increasing productivity through job redesign, understanding interdependencies
• Individual capability diagnostics: competency improvement, build versus buy
• Attitude and motivation diagnostics: what factors matter most
Key Questions
• Is the job designed appropriately to justify the performance expectations? Is enough money invested in the role’s compensation?
• Could greater productivity be achieved if the job were enriched or enlarged? ...
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