Evaluating Human Capital Development: Build versus Buy versus Redesign
Issues addressed in this chapter
• Analyzing the impact of training and development—challenges with the Kirkpatrick model
• Training and development as standalone interventions or part of larger integrated solutions
• The build versus buy versus redesign decision for critical skills
• Can the ROI of training be measured on its own?
• When is combining training and development with other interventions most effective?
• Is it better to develop from within or hire externally? Would you get better organizational outcomes if you considered changes to the ...