Chapter 12
Evaluating Human Capital Development: Build versus Buy versus Redesign
Issues addressed in this chapter
• Analyzing the impact of training and development—challenges with the Kirkpatrick model
• Training and development as standalone interventions or part of larger integrated solutions
• The build versus buy versus redesign decision for critical skills
Key questions
• Can the ROI of training be measured on its own?
• When is combining training and development with other interventions most effective?
• Is it better to develop from within or hire externally? Would you get better organizational outcomes if you considered changes to the ...
Get Strategic Analytics now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
