Strategic Issues and Choices In Using Contingent and Flexible Workers

  1. 6 Identify strategic issues and choices companies have regarding the use of contingent workers.

What role do contingent workers and flexible work schedules play in promoting competitive advantage? These work arrangements, when properly applied, can ultimately contribute to meeting the goals of cost control and product or service innovation; however, the rationale for the appropriateness of contingent employment and flexible work schedules differs according to these objectives.

A cost control objective requires firms to reduce output costs per employee. Contingent employment saves companies considerable amounts of money because they do not give these workers most discretionary ...

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