CHAPTER 1
Implementation Competency
Many workplaces struggle with implementing a quality product on schedule. If you listen to the news, you hear all kinds of excuses for failed, late, overbudget, or subpar implementations. Building implementation competency is critical to success in today’s fast-paced environment. This chapter includes a set of socio-technical components to increase implementation competency.
Introduction
Even great managers seem comfortable with less productivity when starting new ventures, such as building a new location, creating a new department, developing a new type of software program, or executing a major project.
Poor people-processes and implementation structures lead to poor results, rather than the belief that “we ...
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