Introduction

Most AEC (Architectural, Engineering, and Construction) firms seem to suffer from similar challenges. The workload seems to always be either a feast or a famine. The review process seems to be an obstacle and prevents staff members from meeting deadlines. The available resources seem to constantly be dedicated to firefighting, always overwhelmed by the most urgent tasks and never able to get to the most important tasks. Incentive programs seem to create silos throughout the organization resulting in a lack of organization-wide unity. New employees seem to quickly lose excitement for the job and end up leaving within a year. A lack of direction and passion has resulted in employees who seem to only do the bare minimum necessary to ...

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