Chapter 3: The First Relationship—Within Your Organization: Creating the Infrastructure That Produces a Healthy Organization
1. Daniel J. Boorstin (1914–2004) was a Pulitzer Prize-winning historian, prolific author, and university professor. He served as the Librarian of Congress from 1975 to 1987.
2. Mallabone and Balmer, The Fundraising Audit Handook (Toronto: Civil Sector Press, 2010). This handbook is useful. The audit tool includes eight modules critical to success:
Module #1: Governance Environment
Module #2: External Environment
Module #3: Fundraising Track Record
Module #4: Constituency Analysis
Module #5: Program Maturity
Module #6: Resource Availability
Module #7: Fundraising Culture
Module #8: The Donor Perspective
Within each module, you’ll find statements of best practices. Then you’ll face the really big evaluation questions: Do we operate this way? Should we operate this way? You’ll add up your responses and get your organization’s score. You’ll analyze the results and talk with your colleagues. Then … you’ll fix it. There’s lots more to this handbook. Get your copy and try this assessment.
3. David S. Pottruck and Terry Pearce, Clicks and Mortar: Passion Driven Growth in an Internet World (San Francisco: Jossey-Bass, 2000), 26.
4. Ian Mitroff, Richard O. Mason, and Christine O. Pearson, Framebreak: The Radical Redesign of American Business (San Francisco: Jossey-Bass, 1994), 65.
5. Pottruck and Pearce, Clicks and Mortar, 245.
6. Posited by Kurt Lewin, American ...
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