10 Measuring the InformationSystems–Business StrategyRelationship

Factors that influence the socialdimension of alignment betweenbusiness and informationtechnology objectives

B. H. Reich and I. Benbasat

The establishment of strong alignment between information technology (IT) and organizational objectives has consistently been reported as one of the key concerns of information systems managers. This chapter presents findings from a study which investigated the influence of several factors on the social dimension of alignment within ten business units in the Canadian life insurance industry. The social dimension of alignment refers to the state in which business and IT executives understand and are committed to the business and IT mission, objectives ...

Get Strategic Information Management, 3rd Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.