Chapter 9

The Role of Social Media in Crisis

A European Holistic Approach to the Adoption of Online and Mobile Communications in Crisis Response and Search and Rescue Efforts*

Marco Manso and Bárbara Manso

Introduction

Worldwide crises have drawn significant attention to the role information communication technologies (ICT) play in search and rescue response efforts within the national security framework, particularly the implementation of civil defense and emergency preparedness measures and the use of analytical intelligence methods and tools to detect and act upon external and internal security threats to a nation. With a century old research history, the sociological study of emergencies has shown that ICT expanded the reach of disaster sociology ...

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