Having discussed how structural elements of organizations create inertia, in this chapter we pull everything together to chart a course towards higher Structural IQ.

Because firms demonstrate a wide range of structural intelligence, we identify the different levels of Structural IQ and provide a step-by-step plan to create a structurally smarter organization. To do this, companies must embrace smarter asset management and smarter formal architecture. And they must turbocharge the informal architecture.

Low Structural IQ

Low Structural IQ firms are mindlessly committed to assets they have accumulated over many years, and any attempt at questioning them is met with “this is the way we do things around ...

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