3

THE CEO AND THE BOARD

If we are to point out the culprits for failing to embrace lean, clearly the number one culprits are the CEO and the board. Lean introduction is like starting a never-ending journey to bring about changes in the way operations are conducted, and the commitment of management is indispensable to carry out such a journey. Once the journey is started, it must be supported by the successive CEOs and the board with equal vigor and commitment as a strategy that has no ending.

Even though lean’s superior performance has been well known and proven, practically no CEO and board have ever taken the initiative to embrace the lean strategy as far as I know. To understand the reasons, we need to review the current practice of corporate ...

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