APPENDIX B

Technology Basics

Software

The two major types of software are application software and systems software. An application (often called an “App” in the current Apple iPad jargon) is a computer program designed to do a specific set of tasks (e.g., process payroll checks, find a restaurant, pay an invoice, etc.) or support a set of business processes such as providing resumes and job postings for the recruiting processes in the human resources function of a company.

Applications can range from a very specific program for your Blackberry, iPad, or personal computer to do very specific things (e.g., track stock prices) to global enterprise-wide sets of applications that automate hundreds of cross-company work processes like your supply ...

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