Internal Issues

Organizational Structure

FedEx uses a divisional-by-product organizational structure, but the firm does not appear to have executives with popular titles such as COO, CTO, CSO, HRM, or R&D. Exhibit 1 provides a probable schematic of the company structure.

Exhibit 1

FedEx’s Organizational Structure

A tree diagram shows FedEx’s organization structure.

Source: Based on FedEx’s 2014 Annual Report.

Vision/Mission

FedEx appears not to have a written vision statement. However, the company does provide a written mission statement on the corporate website, as follows:

FedEx Corporation will produce superior financial returns for its shareowners by providing ...

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