“Project overruns are eating up our budget!”
“We know the problem, and it ain’t our department!”
“Nothing happens here unless the manager of X says so!”
“I know the project was a disaster; I am just happy it got done!”
“I don’t know what he said, but whatever it is, I don’t believe it!”
“It’s the hierarchy: it takes too many layers to get anything done!”
“We are too flat: everybody does whatever they want!”
The voice of dissatisfaction echoes in many organizations. The statements above have a common denominator: they come from employees in misaligned workplaces that are failing to meet mission-critical objectives.
Most employees in organizations can point to a new structure, procedure, software development, R&D project, merger, or ...
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