An hour later, the conversation continued . . .
“You know,” said Joe, “Our problem is that people who should make decisions, don’t; then people who shouldn’t, swoop down several layers to make them. To be fair, it’s almost always after days, weeks, or even months of gridlock between departments.”
“Which departments?” Asked Tim.
“Just about all,” said Joe.
“Hmmm. Well, if that happens, it is a good bet that clarity of decisions across groups is not in place, nor is it properly sponsored. Clarity is not enough. The generative use of power means that the Sponsors at the right levels are using their backbone and personal authority consistently to ensure effective decision making. That means the best people are making the call ...
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