Chapter 7

Evaluation and Control Procedures

It is a bad plan that admits no modification.

Publilius Syrus Maxims

Nothing in progression can rest on its original plan.

Alexander Pope English Poet

What gets measured gets done.

Mason Haire Behavioral Scientist

[For non-profits,] precisely because the bottom line is not a measure of accomplishment, everything becomes a moral absolute.

Peter Drucker Management Expert

. . . not-for-profit practitioners no longer have the luxury of measuring their successes by the volume of news clippings generated by press releases ...

Sunshine Janda Overkamp Senior Vice President, United Way of America

In non-profits, the volunteers have to feel they are accomplishing something. When you have a clear mission, people ...

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