About the Authors
Alan P. Balutis is director and distinguished fellow in Cisco Systems’ Internet Business Solutions Group. He has spent more than 30 years in public service and industry leadership roles and is a founding member of the Federal CIO Council. He led its strategic planning and outreach committees, helped create the council’s e-government committee, and served as its first chair. His 27 years in the federal sector were spent at the Department of Commerce, where he headed the management and budget office for over a decade and was its first CIO, and at the Department of Health, Education and Welfare (now the Department of Health and Human Services). He is also a fellow of the National Academy of Public Administration and is chairman ...
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