CHAPTER 13 ________________________________Webcentricity and Five Challenges for Public Management

Alan R. Shark

Social networking is gaining more attention, thanks to an ever-expanding array of fascinating and useful applications. We seem to have moved from the information age to the interactive or connected age in relatively short order, in spite of any perceived disadvantages of being constantly connected. It was one thing to have our electronic gadgets and devices always on, but it did not take long for many of us to find ourselves increasingly “always on” too. Emails and text messages beg for immediate responses. This chips away at the traditional 9-to-5 workday, weekends-away-from-work mentality. More often than not, work is intertwined ...

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