Case 1: A Pharmaceutical Company
Introduction
This case study describes a project that was completed for a large pharmaceutical company. The organization chose not to follow the traditional one-size-fits-all process (i.e., expecting every unit of the organization to create staffing plans at the same time, at the same level of detail, with the same planning horizons, using the same templates). Instead, this company developed a targeted staffing strategy that focused on a particular unit within the information technology (IT) organization that was about to undergo significant growth. This case study identifies the issues that had to be faced and describes the planning approach that was taken. It also highlights the results of the project—both ...
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