Here are several more examples of companies that have successfully implemented strategic staffing/workforce planning processes. For each example, I have summarized the strategic context in which the strategy was developed, described the components of the strategic staffing process that was used, and highlighted the outcomes and benefits that were realized.
This company was about to implement a new, radically different technology for voice transmission. The change was to be installed nationwide, on an office-by-office basis, over a four-year period. The company anticipated that the change in technology would affect required capabilities and staffing levels in both technical (e.g., ...