Strategic Staffing: A Comprehensive System for Effective Workforce Planning, Second Edition

Business Initiative: Major Change in Required Capabilities

In some cases, critical staffing issues relate more to skills and capabilities gaps than they do to differences in the number of staff that will be needed. Workforce planning, while usually associated with required staffing levels, can be used to address skills gaps even if staffing levels don’t change. Just to be sure, however, your workforce planning process should define both required skills and staffing levels, even if the focus is on capabilities gaps.

Overall Approach

First, identify the job categories, functions, or organization units where critical skills gaps are anticipated. Create and run a staffing model just as you would if you were implementing any workforce planning process. ...