Transformational change within the supply chain is a tall order. For one thing, these efforts cross many functions within the organization and many geographic locations—not to mention customers, suppliers, or both. They also must take place while the company continues to operate. A structured approach that involves senior executives and line managers alike is critical for delivering truly sustainable results.

We’ve discussed the five core disciplines of the supply chain—strategy, process architecture, organization, collaboration, and performance measurement and management—in separate chapters. But the supply chain can confer real strategic advantage only when all five are deployed together in support ...

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