The Fatal Flaw of AI Implementation

Many executives are enthusiastic about the business potential of machine learning applications. But business leaders often overlook a key issue: To fully unlock the benefits of artificial intelligence, you’ll need to upgrade your people’s skills — and build an empowered, AI-savvy workforce.

There is no question that artificial intelligence (AI) is presenting huge opportunities for companies to automate business processes. However, as you prepare to insert machine learning applications into your business processes, I recommend that you not fantasize about how a computer that can win at Go or poker can surely help you win in the marketplace. A better reference point will be your experience ...

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