12.1. Abstraction and Decomposition12.2. The Seven-Plus-or-Minus-Two Principle12.3. Grouping and Decomposing Processes12.4. Grouping and Decomposing Flows12.5. Naming Processes and Flows12.6. Use of Stores12.7. Functionally Identical Processes12.8. De-emphasizing the Control Model12.9. Control Intensive Systems12.10. The Dilemma of Detail: Requirements Versus Design12.11. The Final Product12.12. Summary