Chapter Thirteen How Much to Centralise: Designing Corporate Headquarters
This chapter focuses on how to design the activities and functions at corporate headquarters: what to centralise and what to leave in the business divisions. This is probably not a chapter for the casual reader. It is aimed at the manager or adviser who needs practical tips and a guiding framework for this difficult work. A well-designed corporate headquarters is essential to implement the corporate-level strategy; but it is also corporate overhead. Getting the balance right between cost, added value and avoiding the risk of subtracted value is important. It is not work that should be done lightly. We suggest a process with four steps.
The first step is to define ...
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