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Streams, Walls, and Feeds: 109 Design Guidelines for Improving Notifications, Messages, and Alerts Sent Through Social Networks and RSS
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Streams, Walls, and Feeds: 109 Design Guidelines for Improving Notifications, Messages, and Alerts Sent Through Social Networks and RSS

by Nielsen Norman Group
February 2010
Intermediate to advanced content levelIntermediate to advanced
210 pages
5h 41m
English
New Riders
Content preview from Streams, Walls, and Feeds: 109 Design Guidelines for Improving Notifications, Messages, and Alerts Sent Through Social Networks and RSS

Chapter . Executive Summary

“Mega IA” tackles the problem of distributing your information across multiple outside websites and Internet services. It’s no small challenge: it’s hard enough to architect your own site, but when additional sites offer wider distribution, it introduces another layer of difficulty in ensuring a good user experience.

User Research

To find out how users approach corporate postings on social networks and RSS, we conducted two rounds of research:

  • Round 1 was conducted three years ago and focused on RSS feeds. We tested a variety of feeds with four different RSS readers, using two different methods:

    • Most sessions were conducted as traditional usability studies, often using an eyetracker to give us a detailed view of how people ...

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Publisher Resources

ISBN: 9780132107501