Chapter 2

Conducting Interviews with Remote Participants

Serena Hillman, Azadeh Forghani, Carolyn Pang, Carman Neustaedter,  and Tejinder K. Judge#     School of Interactive Arts and Technology, Simon Fraser University, Surrey, BC, Canada     #Google Inc., Mountain View, CA, USA

Abstract

Interviewing comes in many forms and is a valuable tool for collecting information from study participants. Yet, more frequently it seems difficult to find participants who live in close proximity to the researchers and match specific demographic requirements for a study. Moreover, research projects may focus on studying participants in different regions of the world such that it is challenging to travel to meet and interview them. Video communication technologies ...

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