Introduction
ON MY FIRST PROJECT as a manufacturing project leader, inside a company known for its paternalistic management style and for being a big early driver of the Six Sigma methodology, I was the ultimate micromanager. I trusted no one, checked on everything, wanted to make every decision. I exhausted both my team and myself. I generated the desired short-term business results but was so unpopular that I was “moved on to the next challenge” as soon as it was clear the project would succeed. No one counseled me in what I should have done differently. At that point, writing a book on how to get effective results through the use of so-called soft people skills would have been inconceivable to me. And, yet, here it is.
Succeeding in the Project ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access