Eliminate Knowledge Waste
While establishing an environment conducive to team learning, we must simultaneously strive to eliminate organizational impediments that cause knowledge waste. Knowledge waste refers to either lost opportunities to learn or learning less than we could have from a situation. Lean development expert Allen Ward divides knowledge waste into three categories: scatter, hand-off, and wishful thinking (2007).
Scatter happens when anything breaks the flow of work. At the individual level, scatter refers to the many things that distract us or break our day into small pieces, making it difficult to do substantive work. At a project level, scatter occurs when the team is interrupted, such as when it is asked to stop what it’s doing ...
Get Succeeding with Agile now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
